Error Code: We couldn’t find any new deco/Too Far Apart.

Get stuck on “Looking for new deco” (Please refer to the video to do troubleshooting:https://www.youtube-nocookie.com/embed/iVgDzoo16T4),

Error Code: We couldn’t find any new deco/Too Far Apart.

1. Move the Satellite Deco unit next to the Main Deco, and reboot the Main Deco. Make sure the Satellite Deco unit is powered on and the LED is pulsing blue.

If not, reset the Satellite Deco by pressing the RESET button for one second, wait for 2 minutes till the LED is pulsing blue on the Satellite Deco, and then try to add the Satellite Deco again.

2. Make sure you selected the correct model when configuring the Satellite Deco.

3. Connect the Satellite Deco unit to the Main Deco by an Ethernet cable, then try to add the Satellite Deco again.

4. For Deco M5, P7, and Deco M9 Plus only:

Force the Deco app to close, then open the app and add the Satellite Deco again. If the app reminds "We couldn't find any new Deco", tap TRY AGAIN, and then tap the "Setup via Bluetooth" option to complete the following setup steps (please disconnect any Bluetooth devices connected to the phone in this step).

5. Unplug the main Deco with the modem, then connect the Satellite Deco instead, and then refer to the link to create a new Deco network.

Once the new main deco is working, update the firmware of it to the latest version, and then reset it and add it to the existing Deco network again.

For Deco M3W, please refer to the following steps to troubleshoot.

1. Put the smartphone, Deco M3W, and the main Deco together, restart the Main Deco, and wait for 2 minutes. When the main Deco works properly, add the M3W unit again.

2. Reset Deco M3W and reconfigure it (Find the RESET button on the side of the Deco M3W, press it for one second, and then release).

3. Make sure you select the correct model when configuring M3W.

 https://www.tp-link.com/

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